Welcome to Primedrive Auto Parts, your online destination for automotive replacement parts and accessories in Canada.

By accessing our website, creating an account, or purchasing products, you agree to these Terms & Conditions, subject to your rights under applicable laws.

Please read these terms carefully before using our services.

Website: https://primedriveautoparts.shop

1. General Information

Primedrive Auto Parts operates an online automotive parts store offering replacement components and accessories for Toyota, Honda, BMW, and Ford vehicles.

These Terms & Conditions govern your use of our website and purchases made through our online store.

We reserve the right to update these terms when necessary. Changes will be published on this page and will apply as permitted by law.

2. Product Information

We strive to provide accurate product descriptions, photographs, specifications, and compatibility information.

However, product appearance, packaging, and specifications may vary.

Customers should review all available product information before purchasing.

If you are uncertain about compatibility, please contact our customer support team before placing your order.

3. Product Availability

All products displayed on our website are subject to availability.

We may limit quantities or discontinue products.

If an ordered item becomes unavailable, we will contact you to discuss available options, including an alternative product or a refund, as appropriate.

4. Pricing and Payments

All product prices are displayed in  dollars, unless otherwise stated.

Applicable taxes, shipping charges, and additional fees will be displayed during checkout.

Payment must be completed using one of the payment methods offered on our website.

We reserve the right to correct pricing errors and handle affected orders in accordance with applicable consumer protection laws.

5. Order Confirmation

After submitting an order, customers may receive an email confirming that their order request has been received.

An order confirmation does not necessarily mean that the order has been accepted for fulfilment.

Orders may be subject to payment verification, product availability, and other applicable checks.

If an order cannot be fulfilled, we will contact the customer and arrange any refund legally required.

6. Shipping and Delivery

Primedrive Auto Parts aims to provide reliable shipping services to eligible destinations across Canada.

Shipping costs and delivery estimates depend on factors such as location, package dimensions, product availability, and the selected shipping service.

Delivery estimates are not guaranteed unless expressly stated otherwise.

For more details, please review our Shipping & Delivery Policy.

7. Returns and Refunds

Customers may request returns or refunds according to our published Returns & Refunds Policy and applicable consumer protection laws.

Eligibility may depend on product condition, the reason for the return, and the circumstances of the purchase.

Please review our Returns & Refunds Policy before requesting a return.

Nothing in these terms limits rights or remedies that cannot legally be excluded.

8. Product Compatibility and Installation

Customers are responsible for checking that the parts they purchase are suitable for their vehicles.

Vehicle compatibility may depend on the make, model, year, engine type, trim, and other specifications.

We recommend professional installation for components requiring specialized automotive knowledge.

Improper installation may cause damage or safety risks.

Nothing in this section removes any legal responsibility Primedrive Auto Parts may have for inaccurate information, defective products, or other matters under applicable law.

9. Product Warranties

Certain products may include manufacturer warranties.

Warranty coverage, eligibility, and duration depend on the product and the applicable warranty terms.

Customers should review any warranty information provided with their purchase.

All mandatory consumer guarantees and statutory warranty rights remain applicable.

10. Customer Accounts

Customers who create an account are responsible for maintaining the confidentiality of their login credentials.

You agree to provide accurate and current information when registering or purchasing products.

Please notify us if you believe your account has been accessed without authorization.

11. Acceptable Website Use

By using our website, you agree not to:

* Engage in fraudulent transactions.
* Provide intentionally false purchase information.
* Attempt unauthorized access to website systems.
* Upload malicious software or harmful code.
* Use the website for unlawful activities.
* Interfere with the security or functionality of our services.

We may restrict access where reasonably necessary to protect the website and its users, subject to applicable law.

12. Intellectual Property

The content on our website, including original text, graphics, designs, and branding, belongs to Primedrive Auto Parts or its respective rights holders.

Unauthorized reproduction or commercial use of protected website content is prohibited unless permitted by law or authorized by the rights holder.

Vehicle manufacturer names and trademarks belong to their respective owners.

13. Third-Party Services

Our website may use third-party services for payment processing, shipping, hosting, and other business functions.

These service providers may have their own terms and privacy policies.

Primedrive Auto Parts remains responsible for its own legal obligations to customers.

14. Limitation of Liability

To the extent permitted by applicable law, Primedrive Auto Parts is not responsible for losses caused solely by circumstances beyond its reasonable control.

Nothing in these terms excludes or restricts liability, consumer warranties, or remedies that cannot lawfully be excluded or restricted.

15. Privacy and Personal Information

We respect customer privacy and handle personal information according to our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy for more information about how personal information is collected, used, and protected.

16. Changes to These Terms

We may revise these Terms & Conditions to reflect changes to our website, products, business practices, or legal requirements.

Updated terms will be posted on this page with a revised date.

Changes to existing orders will be handled in accordance with applicable law.

17. Governing Law

These Terms & Conditions are governed by applicable Canadian laws, including relevant provincial or territorial laws.

Nothing in these terms limits consumer rights or legal protections available under applicable law.

18. Contact Information

If you have questions about these Terms & Conditions, please contact us.

Primedrive Auto Parts

Website: https://primedriveautoparts.shop

Email: info@primedriveautoparts.shop

Customer Support Hours:

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed