1. Return Eligibility

Customers may request a return within 30 days of receiving their order, subject to the conditions outlined below.

To qualify for a return:

* The item must be unused and uninstalled.
* The product must be in its original condition.
* The original packaging should be included.
* Proof of purchase or an order number is required.
* All original accessories and components must be included.

2. Non-Returnable Items

Certain products may not be eligible for change-of-mind returns, including:

* Installed or used automotive parts
* Custom-ordered or specially manufactured parts
* Electrical components that have been installed
* Products damaged through improper installation or misuse
* Items marked as final sale, where legally permitted

These exclusions do not override any rights customers have under applicable consumer protection laws.

3. How to Request a Return

To request a return, please follow these steps:

1. Visit our Contact Us page.
2. Provide your full name and order number.
3. Explain the reason for your return.
4. Include photos of the product if necessary.
5. Wait for return instructions from our customer support team.

Please do not send products back without receiving return instructions.

4. Refund Processing

Once your returned item has been received and inspected, we will notify you of the outcome.

For approved refunds, the amount will be credited to your original payment method where possible.

Refund processing times may vary depending on your payment provider or financial institution.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us promptly.

Include:

* Your order number
* A description of the issue
* Clear photographs of the product and packaging

We will review the issue and work toward an appropriate resolution in accordance with applicable consumer protection laws.

6. Exchanges

If you ordered an incorrect part or need a replacement, please contact customer support to discuss available options.

Exchanges depend on product availability and return eligibility.

7. Return Shipping Costs

For eligible change-of-mind returns, customers may be responsible for return shipping charges.

Where a return results from our error, a defective product, or another circumstance covered by applicable law, shipping costs will be handled in accordance with the customer’s legal rights.

8. Order Cancellations

If you need to cancel an order, please contact our customer support team as soon as possible.

Orders that have already been processed or shipped may require a return request instead.

9. Contact Us

If you have questions about returns, exchanges, refunds, or order cancellations, our customer support team is here to assist you.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed