1. Information We Collect

When you use our website, we may collect the following information:

* Full name
* Email address
* Phone number
* Billing and shipping addresses
* Order and purchase details
* Account registration information
* Vehicle information provided for parts compatibility
* IP address, browser information, and website usage data

Payment information may be processed securely by third-party payment providers. We do not intend to store full payment card details on our website.

2. How We Use Your Information

We use personal information to:

* Process and fulfil customer orders
* Arrange shipping and delivery
* Provide customer support
* Respond to inquiries and return requests
* Manage customer accounts
* Improve our website and shopping experience
* Detect and prevent fraud
* Comply with applicable legal requirements
* Send promotional communications where permitted by law

3. Payment Security

Payments made through our website are handled by the payment methods available at checkout.

Payment providers may collect and process information necessary to authorize and complete transactions under their own privacy policies.

4. Shipping and Delivery Information

We may share necessary delivery information with shipping carriers and logistics providers to fulfil customer orders.

This may include your name, delivery address, phone number, and relevant shipment details.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

* Remember shopping cart contents
* Maintain login sessions
* Support checkout functionality
* Understand website traffic
* Improve website performance

Where required by law, we will request consent before using non-essential cookies.

You can manage cookies through your browser settings and any cookie preference controls available on our website.

6. Sharing Your Information

We do not sell your personal information.

We may share information with service providers when necessary to operate our business, including payment processors, hosting providers, shipping companies, and website support services.

We may also disclose information when required by applicable law.

7. Data Protection

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order processing, recordkeeping, customer support, and legal obligations.

9. Your Privacy Rights

Depending on applicable Canadian privacy laws, you may have rights to:

* Request access to your personal information
* Request corrections to inaccurate information
* Withdraw consent where legally permitted
* Ask questions about how your information is handled
* Request deletion where applicable law allows

To exercise these rights, please contact us using the details on our Contact Us page.

10. Third-Party Websites

Our website may contain links to external websites and services.

Primedrive Auto Parts is not responsible for the privacy practices or content of third-party websites.

We encourage customers to review the privacy policies of those services.

11. Children’s Privacy

Our website is intended for individuals purchasing automotive products and is not specifically directed at children.

We do not knowingly seek to collect personal information from children without any consent required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website functionality, or legal requirements.

Any revised version will be published on this page with an updated effective date.

13. Contact Us About Privacy

If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us.

Primedrive Auto Parts

Website: https://primedriveautoparts.shop

Email: info@primedriveautoparts.shop

Customer Support Hours:

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed